Artificial intelligence (AI)

What is a Customer Support Specialist? Responsibilities, Salaries, and More Thoughts about Product Adoption, User Onboarding and Good UX

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10 Ways to Deliver Consistently Great Customer Service Demonstrate active listening skills; when you’re on the phone or live chat, use phrases like “It sounds like … ” and “Do you mean … ? ” or “Let me make sure I’ve got this right.” Make sure you repeat the problem back to them in your…

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